Terms of Service

Effective Date: 12/18/2024

Welcome to Ward Websites LLC ("Ward Websites," "we," "our," or "us"). By using our services, including website hosting, domain registration, and any related offerings (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree with these Terms, please do not use our Services.

1. Definitions

  • "Client" or "you" refers to the individual or entity purchasing Services from Ward Websites.
  • "Reseller Services" refers to hosting, domain registration, and other services provided via our partnership with WPMU DEV.

2. Services Provided

Ward Websites offers a range of Services, including but not limited to:

  • Website hosting with customizable tiers (e.g., Lite Load, Orbit Explorer, Turbo Boost, Hyper Drive, Galaxy Mode).
  • Domain registration and renewal services.
  • Managed website services, including website design, performance optimization, security updates, and technical support.

We reserve the right to modify or discontinue any Services at our sole discretion.

3. Account Registration

To access our Services, you must:

  • Provide accurate and complete registration information.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized access or breach of your account.

4. Payment Terms

  • Pricing: Service pricing is detailed on our website or communicated during the onboarding process.
  • Billing: Payment for Services is due at the time of purchase for hosting and domain registration and on a recurring basis for subscriptions. Site Design will be billed in two installments, upon retaining services and upon receiving final product.
  • Renewals: Hosting and domain registration will automatically renew unless canceled. Renewal charges will apply based on the current rate at the time of renewal.
  • Taxes: You are responsible for all applicable taxes, which will be added to your invoice as required by law.

5. Service Level Agreement (SLA)

Ward Websites aims to provide a 99.9% uptime for hosting services. While we strive for uninterrupted access, the following are exceptions:

  • Scheduled maintenance with prior notice.
  • Downtime caused by force major events.
  • Issues caused by third-party software or user actions.

6. Cancellations and Refunds

  • Hosting Services: You may cancel hosting services at any time. Refunds are not provided for partial billing periods.
  • Domain Registration: Domain purchases are non-refundable once registered.
  • Procedure: To cancel, submit a written request to morgan@wardwebsites.com. Account data and services will be terminated upon cancellation.

7. Acceptable Use Policy

You agree not to use our Services to:

  • Host or distribute illegal, harmful, or offensive content.
  • Engage in activities that harm the functionality or security of our infrastructure.
  • Send spam or unauthorized communications.

Violations may result in immediate suspension or termination of your account.

8. Data Handling and Privacy

Ward Websites collects and processes personal data as outlined in our Privacy Policy. By using our Services, you consent to such processing.

9. Intellectual Property

  • All content and materials provided by Ward Websites, including but not limited to text, images, and software, are protected by intellectual property laws.
  • You may not reproduce, distribute, or modify our materials without prior written consent.

10. Limitation of Liability

Ward Websites is not liable for:

  • Any indirect, incidental, or consequential damages resulting from the use of our Services.
  • Loss of data due to user error or technical failure.
  • Service interruptions caused by third-party providers.

Our total liability is limited to the amount you paid for the Service in question.

11. Indemnification

You agree to indemnify and hold harmless Ward Websites from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

12. Governing Law

These Terms are governed by the laws of the State of Arkansas, without regard to its conflict of law principles.

13. Changes to Terms

Ward Websites reserves the right to update these Terms at any time. Changes will be posted on our website, and continued use of the Services constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Ward Websites
539 W. Commerce Street, Suite 1365
Dallas, TX, 75208
Email: morgan@wardwebsites.com